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IT monitoring: spotting outages before users report them

Monitoring shows whether servers, network and services work and warns of problems. This turns outages into plannable tasks.

By INZOSO Resilience · Updated · 1 min read

What should be monitored

  • Availability: are servers, services, websites and connections reachable?
  • Resources: disk space, memory, CPU, utilisation.
  • Network: switches, access points, firewall, bandwidth.
  • Backups: do they run and are they successful?
  • Certificates and licences: expiry dates.
  • Security: failed sign-ins, unusual access.

Good alerting

  • Alert only when action is needed, otherwise warnings get ignored.
  • Choose thresholds sensibly, with early-warning levels.
  • Clear responsibility: who receives the alert and who reacts?
  • Test the alert path, also outside working hours if necessary.
  • Use analysis: trends show when capacity becomes scarce.

Tools

There are open-source and commercial solutions from simple availability checks to comprehensive platforms. Many systems also bring their own monitoring, such as virtualisation platforms and network management. What matters is that results converge in one place and someone pays attention.

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Frequently asked questions

What is IT monitoring for?

It detects outages and bottlenecks early and warns those responsible before users are affected.

What should be monitored at minimum?

Availability of critical services, disk space, backup success and expiring certificates.

How do you avoid alert floods?

By sensible thresholds, alerting only when action is needed and regularly tidying up rules.

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